Privacy Policy
What does Groove Axis do with your personal information?
Who?
This privacy notice is being provided by Groove Axis LLC
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand
What?
The types of personal information we collect and share depend on the
product or service you have with us. This information can include, but is
not limited to:
- Social Security Number
- Income
- Bank Information, bank account holder information.
- Account balances and transaction history
- Account transactions and checking account information
- EIN, and other tax related information
- Copies of legal identification documents including but not limited to passports, ID cards, utility bills etc.
- Payment history, credit history, assets, investment experience, overdraft history, purchase history, risk tolerance, credit card or other debts, mortgage rates and payments; retirement assets, employment information, wire transfer instructions
- Corporate structure, net worth, controlling person information, and other items relevant to satisfy KYC and AML policy and procedure
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Groove Axis chooses to share; and whether you can limit this sharing.
Introduction
Groove Axis prioritizes the protection and privacy of your personal information. The following privacy policy outlines Groove Axis’ collection of personal information through www.grooveaxis.com It also explains why Groove Axis collects this information.
Groove Axis will never rent or sell your information to anyone. If you have any questions or if you believe that Groove Axis has not adhered to this privacy policy, please send us a note at support@grooveaxis.com.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of website comment, your profile picture may be visible to the public in the context of your comment.
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have from us. This can include:
- Social Security Number and income,
- Account balances and payment history,
- Credit history and credit scores.
We collect your personal information, for example, when you:
- Open an account or deposit money
- Pay your bills or apply for a loan
- Use your credit or debit card.
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers’ personal information to run their everyday business. In this policy, we list the reasons financial companies can share their customers’ personal information; the reasons GrooveAxis chooses to share; and whether you can limit this sharing.
Reason for sharing personal information
Does Groove Axis share this?
Can you limit this sharing?
For our everyday business purposes:
Such as to verify your identity, process your transactions, maintain your account(s), respond to court orders and legal investigations or regulatory requests, or report to credit bureaus
Yes
No
For our internal marketing purposes:
Such as to offer our products and services to you.
Yes
No
For the purpose of joint marketing with other financial companies:
Such as to offer our products and services to you.
Yes
No
For our affiliates’ everyday business purposes – Information about your creditworthiness:
Groove Axis does not collect or share personal information for these purposes.
No
No
For non affiliates to market to you
Groove Axis does not collect or share personal information for these purposes.
No
No
How does Groove Axis manage information sharing?
How does we protect your personal information?
To protect your personal information from unauthorized
access and use, we use security measures that comply with
federal law. These measures include computer safeguards
and secured files and buildings.
How do we collect your personal information?
We collect your personal information, for example, when you:
- Open an account
- Give us your contact information,
- Make deposits or withdrawals from your account,
- Direct us to buy or sell securities,
- Makea wire transfer,
- Show your government issued ID.
We may also collect your personal information from others,
such as credit bureaus, affiliates, or other companies.
Why can't I limit sharing?
Federal law gives you the right to limit only
▪ sharing for affiliates’ everyday business purposes–
information about your creditworthiness,
▪ affiliates from using your information to market to you, and
▪ sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional
rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account unless
you tell us otherwise.
Definitions
Affiliates — They can be financial and nonfinancial companies. Our affiliates are: Groove Axis LLC
Non-Affiliates — Companies not related by common ownership or control. They can be financial and non-financial companies. Non-affiliates we may share your personal information with include service
providers and vendors, banking partners, other financial institutions,
data processors, identity verification services, and advertisers.
Joint-Marketing — A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our joint marketing partners include our banking partner, nbkc bank, and other financial services companies.
Other important information
If you are an account holder of a joint account, you have individual rights with respect to our use of your personal information.
If you would like more specifics about how we use, store and share your information, read on for the rest of our privacy policy.
Privacy Policy
Last revised: January 15, 2022
The privacy of your information is important to us. We are committed to maintaining the highest level
of confidentiality with all of the information we receive through our websites and mobile app
(collectively referred to herein as our “website”). We understand that keeping your information
secure and confidential is critical to earning and keeping your trust. This Privacy Policy describes the
types of information that we collect, how we use it and how we protect it.
By using and continuing to use our website and/or services, or otherwise providing us with personal
information, you agree to be bound by the terms and conditions of this Privacy Policy, as it may be
amended from time to time.
If you have any questions about this Privacy Policy, please contact us at support@grooveaxis.com.
When You Visit Our Website
When you visit our website, we may place a cookie on your device so that our system can recognize
you when you make a return visit. Cookies are small pieces of data that are stored on your
computer, mobile phone or other device. Along with cookies, we may also use third–party tracking
technology, such as, but not limited to, Google Analytics, to record similar information regarding you
and your activity on the Site. We use these technologies to keep track of your preferences and
improve your experience with the site. Cookies and similar technologies are required for site
functionality. You are not required to accept any cookies to use this site. However, refusing to accept
cookies will greatly impair your ability to use some areas of our site.
To enable us to continually improve the content we offer our website visitors, as well as for systems
administration purposes, we collect aggregate information site–wide. This gives us an idea of which
parts of our website you are visiting. We do not link IP addresses to personal information, which
means a visitor’s session will be tracked, but the user’s personal identity will remain anonymous. We
do not take any action to comply with ‘do not track’ signals.
Information Gathered From Visitors
We collect certain information from you in order to provide you with the best experience possible.
We collect information that you input into our website, including your email address, as described
under “Information Gathered From Clients” below. We also use your IP address to recognize you
when you make a return visit and to gather demographic information that helps us understand how
you and other customers use our website and to administer the website.
Information Gathered From Clients.
When you register to create an account with Groove Axis, we will collect certain personal information,
including your name, email address and potentially other information as noted in our Privacy Notice
found above. The information you provide to us may be shared with our partners for the purpose of
allowing us to provide services to you.
How We Use Your Personal Information
Groove Axis uses personal information and other collected information in a manner that is consistent with
this Privacy Policy. We use your personal information to enhance your customer experience, operate
and maintain your account in accordance with US law, investigate and understand how Groove Axis is
used, monitor and protect the security and integrity of Groove Axis, and better market and advertise
Groove Axis’ services.
As part of this process, we may from time to time include, compile, or aggregate some of your
personal information in certain data analysis, reports, or other interpretations of investment trends for
both internal and external purposes. When including, compiling, or aggregating personal information
for such purposes, we make sure that the information is anonymized such that it is not identifiable to
any particular customer.
Additionally, we may use your personal information to contact you regarding our own services or
resources that we think may be of interest to you. If you no longer wish to receive such marketing
communications from Groove Axis, please click the “unsubscribe” link that can be found at the bottom of
each such email message.
Information Sharing
We will not rent or sell personal information to third parties, and we will not otherwise disclose
personal information to third parties, without your permission, except as disclosed in this Privacy
Policy.
In order to provide financial services, we might establish a business relationship with other persons
or entities for the purpose of serving you as a customer (“Service Providers”), such as consumer
identification verification services, public accounting firms, and at your request, investment
companies. We also may disclose some of the personal information we collect to Service Providers
to provide other services including Web hosting, data processing, analytics tools, data management
and Web development. We generally require that each Service Provider implement and maintain
privacy practices are consistent with our own.
In certain instances we may disclose your personal information when we have reason to believe it is
necessary to identify, contact or bring legal action against persons or entities who may be causing
injury to you, to Groove Axis or its affiliates, or to others. We may also disclose your personal information
when we believe the law or legal process requires such disclosure.
We also may share personal information with entities controlling, controlled by, or under common
control with Groove Axis. In the event that Groove Axis is part of any merger, acquisition, change of control, or
in the event of a transfer of the website and related assets, we may disclose or transfer your
personal information and non–personal information in connection with such transaction.
We may also disclose personal information in specific other cases. Groove Axis advertises our services
on websites not affiliated with Groove Axis, and we contract with third–party advertising companies to
display these ads. These third–party advertising companies, along with data exchanges and similar
providers, may use cookies and similar technologies to collect technical and web navigational
information, such as device type, browser type, IP address, and pages visited.
Groove Axis and third–party advertising companies may use the data they collect to provide you with ads
relevant to you and personalized content while you are on Groove Axis or other sites. If you prefer not to
receive targeted advertising, you can opt out of some network advertising programs that use your
information by visiting the NAI Opt–Out Page. Please note that even if you choose to remove your information by opting out, you will still see advertisements while you are browsing online.
Additionally, many network advertising programs allow you to view and manage the interest
categories they have compiled from your online browsing activities. These interest categories help
determine the types of targeted advertisements you may receive. The NAI Opt–Out Page provides a
tool that identifies its member companies that have cookies on your browser and provides links to
those companies.
Because mobile devices may vary in how they operate and may not use cookies, the choice
management options listed above may not work for all mobile devices and mobile apps.
Protecting Children’s Privacy
Our service is not directed to individuals under the age of 18 and, as such does not knowingly collect
personal information from anyone under the age of 18. Such children should not provide Groove Axis with
personal information. If a parent or guardian becomes aware that his or her child under the age of 18
has provided us with personal information, please contact us at support@grooveaxis.com.
Security
Groove Axis is committed to protecting the personal information you entrust to us and we use industry
standard safeguards to protect your data.
Please understand that the Internet is not a completely secure medium of communication. Unless
the specific access location says otherwise, messages sent to or from this website may be accessed
by unauthorized users. To protect your privacy, please do not use email to communicate information
that you want kept confidential.
We do not guarantee or warrant that any part of this website, including files available for download,
are free of viruses or other harmful code. It is your responsibility to take appropriate precautions,
such as the use of anti–virus software, to protect your computer hardware and software while using
the Internet.
Policy Updates
Please review this Privacy Policy frequently as it may change at any time at Groove Axis’ sole discretion.
If the changes are significant, you will be notified on the Site and/or via email. Please check the
effective date below to determine if there have been any changes since you have last reviewed our
Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute
your acceptance of such change.
Notice to California Residents
California law grants residents the right to request from us certain information with respect to the
types of personal information we share with third parties for those third parties’ direct marketing
purposes and the identities of the third parties with whom the business has shared such information
during the immediately preceding calendar year. Groove Axis does not currently share information about
you with any non–affiliated third party that triggers this consent requirement. To exercise your rights,
you may make one request each year by emailing us at support@grooveaxis.com. Your request should
specify your full name and the email address you used when submitting personal information to us
Notice to International Visitors
This Service is hosted in the United States. If you are an international visitor, you should note that by providing your personal information, you are: (i) permitting the transfer of your personal information to the United States which may not have the same data protection laws as the country in which you reside; and (ii) permitting the use of your personal information in accordance with this privacy policy.