Frequently Asked Questions

Frequently asked questions

Get answers to questions that help you learn more about Groove Axis.

One of the benefits of your account is automatic monthly reporting to the three major credit bureaus. Paying your account on time, even your minimum payment, can help build a history of financial responsibility for you. A credit card is an important tool that lays the groundwork for your future finances.

No. Security deposit funds are placed in an FDIC-insured account that does not earn interest.

Your security deposit is returned to you once your credit card account is closed and the balance is paid in full. We may use your security deposit to expedite the pay down of your outstanding balance. Please refer to your Cardholder Agreement for additional details related to your security deposit. It can take up to four to six weeks before you receive your security deposit, allowing for processing and mailing time.

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